General Policies

From: 01/05/2025
Until: 30/09/2025

Family Friendly

We welcome guests of all ages.

Our age policy:

  • Adult: 12+ years
  • Child: 2 - 11 years
  • Baby: 0 - 1 years

ID verification may be required at check-in.

Free Wi-Fi

All of our accommodations have air conditioning.

Pets are allowed only on request.

We may request photos and more information about your pet during the booking process to confirm if they are permissible.

All indoor spaces are smoke-free. Smoking is only allowed outside.

Parties are not allowed.

In Greece, Quiet Hours must be respected and are enforceable by the police. Guests must not disturb neighbors during these times:

Summer (01/04/2025 - 30/09/2025)
  • 15:00 - 17:30
  • 23:00 - 07:00
Winter (01/10/2024 - 31/03/2025)
  • 15:30 - 17:30
  • 22:00 - 07:30

If you find anything damaged when you arrive, please report it to us within 24 hours of your check-in so that we don't hold you responsible.

All damages, big and small, must be reported to us immediately during your stay.

You will be responsible for the repair costs of any damages to walls, doors, windows, screens, furniture, appliances, or anything else that belongs to the accommodation.

Please do not throw toilet paper or any other hygiene products in the toilet as the pipes can get blocked.

In the event that your toilet needs to be unblocked, you will bear the service costs.

A free baby bed is available on request.

You are welcome to bring your own baby bed.

We do not offer breakfast, but you will find good breakfast options nearby.

Private
  • Free

Booking Policies

Contact us directly to get our guaranteed best rates. We will then confirm availability for your dates or, in case of no availability, we may offer you some alternative dates depending on availability. We will offer you the best price for your stay and if you accept our special direct booking offer, we will kindly ask for you to send a 30% booking deposit to secure your reservation.

If you find a good deal for our accommodation on another website, we will beat that deal with a better one if you book with us directly!

We promise you will not be surprised by hidden fees at any point of the booking process or during your stay with us.

The price we offer you will include:

  • Our guaranteed lowest nightly rate - you won't find a lower price anywhere else!
  • 13% VAT
  • 0.50% City Tax
  • Climate Resilience Tax
At the time of booking, we will need:
  1. Your Full Name
  2. Your Passport or National ID number
  3. Your cellphone number
If the booking is made under a company name, we will also need:
  1. Company Name
  2. Full Address
  3. VAT Number (if applicable)

The booking deposit must be paid in EURO (€) within 3 business days of our payment request. Otherwise, your reservation won't be guaranteed.

These are our secure payment options. We may provide you with more instructions when you are ready to book.

  • Make a Bank Deposit
    Save money with Wise. Get the lowest currency exchange rates when you make a bank transfer.
  • Pay with Card
    • Visa
    • Mastercard
  • Send a Money Order
Before check-in:
  • Bank deposit (3 days before arrival)
At check-in:
  • Cash
  • Card

14:00 - 22:00

You must present a National ID Card or Passport. These documents will be returned to you immediately.

Do you want to check in earlier or later? It may be possible if you ask us at least 48 hours in advance. We will check and let you know.

The accommodation is cleaned every day.

Fresh bath towel change every day.

Fresh bed linen change every 4 days.

Please help us conserve the island's scarce water resources by requesting less changes throughout your stay.

We recommend locking the door when leaving the accommodation.

Please note that we will not bear any responsibility for lost or damaged belongings.

06:00 - 10:00

Please inform us if you wish to extend your stay and keep your accommodation beyond 10:00. An extension may be given depending on our availability.

Do you want to check out earlier or later? It may be possible if you ask us in advance.

If you have not arranged a late check-out time with us and fail to vacate the accommodation by 10:00 on your check-out date, we have the right to remove your belongings from the accommodation. Please note that we would only do this as a last resort.

We offer free luggage storage. *

* Subject to availability of storage space. Please store your luggage at your own risk. We do not accept responsibility in case of losses or damages.

In the event that you need to check out earlier than planned, we may be able to offer a refund depending on the circumstances.

In the event that you need to cancel your reservation, we provide:

  • Full Refund: at least 21 days before your check-in date, minus the bank or transfer fee
  • No Refund: less than 21 days before your check-in date

All refunds are paid in EURO (€).

We do not charge any cancelation fees.

Your cancellation request must be sent to us in writing to villaselenistefi@gmail.com.

You may be able to reschedule your booking.

You can reschedule your booking dates for free (subject to availability).

If you don't arrive on the check-in date of your reservation and if we don't hear from you, the status of your reservation will change to "no show" and the accommodation will be made available. We will then have the right to reserve it for other guests. Your deposit will not be refunded.